Privacy Policy

This privacy policy applies to the use of our online offering [www.jugendshuttlebus.at] (hereinafter the "Website").

We attach great importance to data protection. Your personal data is collected and processed in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

1 Controller

The controller for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is:

Marktgemeinde Harmannsdorf
"Jugendshuttlebus" project
Project manager: Lukas Zwieb
Kirchengasse 5
2111 Harmannsdorf
Austria

If you wish to object to the collection, processing or use of your data by us in accordance with this privacy policy, either in its entirety or for individual measures, you can address your objection to the controller.

You can save and print this privacy policy at any time.

2 General Purposes of Processing

We use personal data for the purpose of operating the Website, the registration procedure for events, invoicing, and for contacting the organizers.

3 Which Data We Use and Why

3.1 Hosting

The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services, and technical maintenance services, which we use for the purpose of operating the Website.

In doing so, we, or our hosting provider, process master data, contact data, content data, contract data, usage data, meta data and communication data of customers, prospective customers and visitors of this Website on the basis of our legitimate interests in an efficient and secure provision of our Website pursuant to Art. 6(1) sentence 1 lit. f GDPR in conjunction with Art. 28 GDPR.

3.2 Access Data

We collect information about you when you use this Website. We automatically record information about your usage behavior and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our Website (so-called server log files). The access data includes:

Name and URL of the retrieved file
Date and time of retrieval
Amount of data transferred
Notification of successful retrieval (HTTP response code)
Browser type and browser version
Operating system
Referer URL (i.e. the previously visited page)
Websites accessed by the user's system via our Website
The user's internet service provider
IP address and the requesting provider

We use these log data without assignment to your person or any other profiling for statistical evaluations for the purpose of operating, securing and optimizing our Website, as well as for the anonymous recording of the number of visitors to our Website (traffic) and the extent and nature of the use of our Website and services, and also for billing purposes, in order to measure the number of clicks received from cooperation partners. On the basis of this information, we can provide personalized and location-based content, analyze data traffic, search for and correct errors, and improve our services.

This also constitutes our legitimate interest pursuant to Art. 6(1) sentence 1 lit. f GDPR.

We reserve the right to subsequently review the log data if there is a justified suspicion of unlawful use based on concrete indications. We store IP addresses in the log files for a limited period if this is necessary for security purposes or for the provision or billing of a service, e.g. when you use one of our offers. After the ordering process is aborted or after payment has been received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offense in connection with the use of our Website. In addition, we store the date of your last visit as part of your account (e.g. upon registration, login, clicking links, etc.).

3.3 Cookies

We use so-called session cookies to optimize our Website. A session cookie is a small text file that is sent by the respective servers when visiting a website and temporarily stored on your hard drive. This file itself contains a so-called session ID, with which various requests from your browser can be assigned to the shared session. This allows your computer to be recognized when you return to our Website. These cookies are deleted after you close your browser. They serve, for example, to enable you to use the shopping cart function across several pages.

We also use persistent cookies to a small extent (likewise small text files that are stored on your device), which remain on your device and enable us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is from 1 month to 10 years. This allows us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to display information on the page that is tailored specifically to your interests.

Our legitimate interest in the use of cookies pursuant to Art. 6(1) sentence 1 lit. f GDPR lies in making our Website more user-friendly, effective and secure.

The following data and information, among others, are stored in the cookies:

Log-in information
Language settings
Information about the number of visits to our Website and the use of individual functions of our web presence.

When a cookie is activated, an identification number is assigned to it, and your personal data is not assigned to this identification number. Your name, your IP address or similar data that would allow the cookie to be assigned to you are not placed in the cookie. On the basis of cookie technology, we only receive pseudonymized information, for example about which pages of our shop were visited, which products were viewed, etc.

You can set your browser so that you are informed in advance about the setting of cookies and can decide in each individual case whether to accept cookies for certain cases or in general, or so that cookies are prevented completely. This may restrict the functionality of the Website.

You can adjust the use of cookies on the user data settings page.

3.4 Data for the Fulfillment of Our Electronic Services

We process personal data that we need to fulfill our contractual obligations, such as name, address, email address, telephone number and registered events. The collection of this data is necessary for registering for an event in the "Jugendshuttlebus" project.

The data is deleted after the expiry of warranty periods and statutory retention periods. Data linked to a user account (see below) is in any case retained for the duration of the maintenance of this account.

The legal basis for the processing of this data is Art. 6(1) sentence 1 lit. b GDPR, because this data is required so that we can fulfill our contractual obligations to you.

3.4 Email Contact

If you contact us (e.g. via contact form or email), we process your details in order to handle the inquiry and in case follow-up questions arise.

If the data processing takes place to carry out pre-contractual measures that are carried out at your request, or, if you are already our customer, to carry out the contract, the legal basis for this data processing is Art. 6(1) sentence 1 lit. b GDPR.

We process further personal data only if you consent to this (Art. 6(1) sentence 1 lit. a GDPR) or if we have a legitimate interest in processing your data (Art. 6(1) sentence 1 lit. f GDPR). A legitimate interest lies, for example, in replying to your email.

4 Storage Period

Unless specifically stated otherwise, we store personal data only for as long as is necessary to fulfill the purposes pursued.

In some cases, the legislator provides for the retention of personal data, for example in tax or commercial law. In these cases, the data is only retained by us for these statutory purposes, but not otherwise processed, and is deleted after the statutory retention period has expired.

5 Your Rights as a Data Subject

Under the applicable laws, you have various rights regarding your personal data. If you wish to exercise these rights, please address your request by email or by post, clearly identifying yourself, to the address given in section 1.

Below you will find an overview of your rights.

5.1 Right to Confirmation and Access

You have the right to clear information about the processing of your personal data.

In detail:

You have the right at any time to obtain confirmation from us as to whether personal data concerning you is being processed. If this is the case, you have the right to request from us free information about the personal data stored about you together with a copy of this data. Furthermore, you have a right to the following information:

  1. the purposes of processing;
  2. the categories of personal data that are processed;
  3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
  4. if possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria used to determine that duration;
  5. the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing;
  6. the existence of a right to lodge a complaint with a supervisory authority;
  7. if the personal data are not collected from you, all available information about the origin of the data;
  8. the existence of automated decision-making including profiling pursuant to Art. 22(1) and (4) GDPR and – at least in these cases – meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.

If personal data is transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

5.2 Right to Rectification

You have the right to request that we rectify and, where applicable, complete personal data concerning you.

In detail:

You have the right to request that we rectify inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – including by means of a supplementary statement.

5.3 Right to Erasure ("Right to be Forgotten")

In a number of cases, we are obliged to erase personal data concerning you.

In detail:

Pursuant to Art. 17(1) GDPR, you have the right to request that we erase personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay where one of the following grounds applies:

  1. The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  2. You withdraw your consent on which the processing is based pursuant to Art. 6(1) sentence 1 lit. a GDPR or Art. 9(2) lit. a GDPR, and there is no other legal basis for the processing.
  3. You object to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) GDPR.
  4. The personal data have been unlawfully processed.
  5. The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
  6. The personal data have been collected in relation to the offer of information society services pursuant to Art. 8(1) GDPR.

If we have made the personal data public and are obliged pursuant to Art. 17(1) GDPR to erase it, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, that personal data.

5.4 Right to Restriction of Processing

In a number of cases, you are entitled to request that we restrict the processing of your personal data.

In detail:

You have the right to request that we restrict processing where one of the following applies:

  1. the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
  2. the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
  3. we no longer need the personal data for the purposes of the processing, but you require them for the establishment, exercise or defense of legal claims; or
  4. you have objected to processing pursuant to Art. 21(1) GDPR pending the verification whether the legitimate grounds of our company override yours.

5.5 Right to Data Portability

You have the right to receive personal data concerning you in a machine-readable format, to transmit it, or to have it transmitted by us.

In detail:

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and you have the right to transmit those data to another controller without hindrance from us, where

  1. the processing is based on consent pursuant to Art. 6(1) sentence 1 lit. a GDPR or Art. 9(2) lit. a GDPR or on a contract pursuant to Art. 6(1) sentence 1 lit. b GDPR, and
  2. the processing is carried out by automated means.

In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from us to another controller, where technically feasible.

5.6 Right to Object

You have the right to object to lawful processing of your personal data by us if this is justified by your particular situation and our interests in the processing do not override.

In detail:

You have the right, on grounds relating to your particular situation, to object at any time to processing of personal data concerning you which is based on Art. 6(1) sentence 1 lit. e or f GDPR; this also applies to profiling based on those provisions. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

Where personal data is processed by us for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing.

You have the right, on grounds relating to your particular situation, to object to processing of personal data concerning you which is carried out for scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.

5.7 Automated Decisions Including Profiling

You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you.

Automated decision-making based on the personal data collected does not take place.

5.8 Right to Withdraw Consent under Data Protection Law

You have the right to withdraw consent to the processing of personal data at any time.

5.9 Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you is unlawful.

6 Data Security

We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities.

Your personal data is transmitted to us in encrypted form. This applies to your orders as well as to the customer login. We use the SSL (Secure Socket Layer) encoding system, but point out that data transmission on the internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we continually adapt to the state of the art.

We also do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are regularly and carefully backed up.

7 Disclosure of Data to Third Parties, No Data Transfer Outside the EU

As a matter of principle, we use your personal data only within our organization.

If and to the extent that we involve third parties in the fulfillment of contracts (such as logistics service providers), they receive personal data only to the extent that the transmission is necessary for the corresponding service.

In the event that we outsource certain parts of the data processing ("commissioned processing"), we contractually oblige processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the data subject's rights.

A data transfer to bodies or persons outside the EU, other than in the case mentioned in section 4 of this policy, does not take place and is not planned.

8 Data Protection Officer

If you still have questions or concerns about data protection, please contact our data protection officer:

Lukas Zwieb, zwieb.lukas@gmail.com